Contact our web support

Air France makes every effort to accommodate your request.

Unable to find the information you were looking for on our website?

You can also reach our agents by phone on +27 (0)10 205 0100 / 0861 340 340.

For online or telephonic assistance our opening hours are: Monday to Friday 08.00 am - 7.00 pm, Saturdays, Sundays and South African public holidays 09.00 am - 6.00 pm.  Closed 25, 26 December and 1 January.

Please note that your personal data will be treated in full accordance with the terms of the current legislation on privacy and security.

For non-urgent requests you can also contact us via email by completing the assistance form.

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