TICKET REFUNDS

* All fields marked with an asterisk (*) are mandatory

For a coronavirus-related refund request, please complete the refund form available on the "FLIGHT UPDATE - ADJUSTING YOUR TRAVEL PLANS" page at the top of our homepage.

PERSONAL INFORMATION

{0} is mandatory
{0} is mandatory The {0} field must have less than {1} characters. The {0} field can only contain letters.
{0} is mandatory The {0} field must have less than {1} characters. The {0} field can only contain letters.

{0} is mandatory The phone number you entered is invalid. Please change your request. You have entered an incorrect telephone number.

{0} is mandatory The phone number you entered is invalid. Please change your request. You have entered an incorrect telephone number.
{0} is mandatory The email address is invalid.
Incorrect Flying Blue number. Please verify your entry. Incorrect Flying Blue number. Please verify your entry. Please complete this field. Incorrect answer format.

TRIP DETAILS

{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
Choose a departure date matching the format dd/mm/yyyy
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.

REASON FOR REQUEST

REFUND METHOD

    {0} is mandatory

    For any payment method other than a bank card, please attach your bank account details (relevé d'identité bancaire or RIB for a French bank account) or your IBAN code.

    Due to a large number of requests, our processing time is currently longer than usual. There is no need to make a new request.  
    We thank you for your understanding and will make every effort to reply as soon as possible.