Baggage service: contact information

Has your baggage been delayed, damaged or lost?
Our Baggage Service is here to offer assistance.

Within 4 days of the incident, please contact our Baggage Service in your arrival country.
After this period, you can also contact the Baggage Service in your country of residence.
To find the phone number and hours of operation for the Baggage Service, as well as the languages available, please select a geographic zone from the list below.

Your Baggage Service contact



Did you forget a personal item on an Air France flight bound for Paris-Charles de Gaulle, Paris-Orly or Toulouse-Blagnac, or in an Air France lounge at one of these airports? Make an online declaration
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