Our Air France Protect commitment:
the promise of a smooth trip


Traveling soon? For your peace of mind, our tickets are 100% changeable and refundable*. We also apply the strictest health measures at every step of your Journey.

flex

100% CHANGEABLE OR REFUNDABLE TICKETS*
Our policies are adapting to provide you with maximum flexibility and peace of mind. You can postpone your trip for any reason, receive a refundable voucher if you no longer wish to travel, or get a refund if your flight has been cancelled*. Discover our measures detailed below.

If you purchased your ticket in a travel agency, please contact them directly for more information.

NEED TO CHANGE OR CANCEL YOUR TICKET? SURE, NO PROBLEM.

* For all our flights until 31 March 2021 included:
  • You can change the date and/or destination of your ticket, regardless of the fare conditions, up to the day of departure of your first flight. If the price of the new ticket is higher, you will have to pay the fare difference.
  • Your ticket can be refunded up to the day of departure of your first flight. If the fare conditions of your ticket do not allow a refund, you will receive a voucher valid for 1 year, which can be refunded at any time.
MORE INFO ON VOUCHERS
How do I use my voucher? Is it refundable? Find all the answers to your questions in our FAQ.

CONDITIONS

CHECK TRAVEL REQUIREMENTS


Due to the health situation, the authorities in some countries impose restrictions on entry, transit and stay.

These rules are regularly updated.

Before your trip, please check the latest requirements on the TravelDoc website.


sécurité

TRAVEL SAFELY



Your health and well-being are at the heart of our concerns.

That's why we have implemented strict health measures at every step of your journey.



Garantie

TRAVEL WITH PEACE OF MIND

In partnership with Allianz Travel, Air France is extending its travel insurance guarantees* to protect you further in the event of an epidemic such as Covid-19.

  • During your stay
    You benefit from medical assistance and the reimbursement of medical expenses abroad or additional expenses in case of quarantine. For more information, visit the Insurance page of our site.

    * Coverage available for customers residing in France, Germany, Spain, Italy, the Netherlands and the United Kingdom, and soon for other countries.
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