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New AIR FRANCE KLM Baggage Policy
Eff. 28 March 2010

TRANSPORTING HOLD BAGGAGE

Starting on 28 March 2010, Air France and KLM will be extending their hold baggage policy which already exists on routes to Europe, the United States and Canada to the rest of the network. Before, two different rules existed depending on the destination (piece concept or weight concept). From now on, only the piece concept will be used for all tickets issued as from 28 March 2010.

These new measures, more beneficial for customers than before, will enable Air France and KLM passengers to check in up to 3 bags free of charge weighing up to 23kg each depending on the cabin class. Flying Blue members, as from Silver status, will be able to check in an additional bag of up to 23 kg, whatever their travel class. Up to now, they benefited from an additional baggage allowance only on routes on which the weight concept applied (Silver 5kg, Gold 10kg and Platinum 20kg).

NB. For tickets issued before 28 March 2010 for travel on or after 28 March 2010:  

  • Baggage allowance printed on the ticket will apply.  
  • If the ticket is issued with the weight concept, then the excess baggage charge per kg will apply.
  • If the ticket is issued with the piece concept, then the new excess baggage charges (fees) as explained below will apply.

Air France and KLM are thus confirming their intent to maintain the essential free services for all customers and to provide services which are easier to use for everyone. 

ONE BASIC RULE WHICH IS EASIER TO UNDERSTAND AND MORE BENEFICIAL
Weight of each bag: maximum 23kg - size: 158cm (sum of the three 3 dimensions)


Long-haul Free allowance before 28Mar10 Free allowance after 28Mar10 Compared with weight concept Flying Blue Silver, Gold, Platinum, Club2000 / Skipper  (Elite/Elite Plus)
Voyageur/Economy weight - 20kg 1 piece -23kg  23kg (+3kg) +1 piece (23kg)
Premium Voyageur weight - 30kg 2 piece - 23kg each 46kg (+16kg) +1 piece (23kg)
Affaires / Business weight - 30kg 3 piece - 23kg each 69kg (+39kg) +1 piece (23kg)
La Première weight - 40kg  3 piece - 23kg each  69kg (+39kg) +1 piece (23kg)

OVER THE FREE BAGGAGE ALLOWANCE: A SET SUM TO PAY

More than 23kg?
For each bag weighing more than 23kg and less than 32kg* a set sum will be charged:
EUR100 From Europe
USD100 From elsewhere**

An additional bag? (excluding Flying Blue benefits)
Eco cabins
2nd bag: EUR55 from Europe and USD55 elsewhere**
More: EUR200 or USD200 per bag
Other cabins over the free allowance
EUR200 from Europe and USD200 elsewhere** per bag
* More than that: cargo transport
** Special cases: from Canada CAD100 - CAD 55 - CAD200

20% OFF excess baggage charges
A 20% discount is granted on the excess baggage charges for customers who check-in online (eg. USD44 instead of USD55 or USD160 instead of USD200)

ADDITIONAL ADVANTAGES ON SOME LONG-HAUL DESTINATIONS

On more than 50 routes, customers travelling in the Voyageur or Economy cabins will be able to check in a second bag

. Central, West and East Africa: allowance already applicable

  Abidjan, Abuja, Accra, Addis Abeba, Bamako, Bangui, Banjul, Bissau, Brazzaville, Bujumbura, Cape Verde, Conakry, Cotonou, Dakar, Dar es Salaam, Djibouti, Douala, Entebbe, Freetown, Harare, Kano, Khartoum, Kigali, Kilimandjaro, Kinshasa, Lagos, Libreville, Lilongwe, Lomé, Luanda, Lusaka, Mombassa, Monrovia, Nairobi, Niamey, Ouagadougou, Pointe Noire, Port Harcourt, Sao Tome and Principe, Yaoundé.

. Caribbean and Indian Ocean: 2 bags each weighing up to 23 kg

  (used to be 25kg, i.e. an increase of 21 kg) 

  Antananarivo, Cayenne, Fort de France, Havana, Pointe à Pitre, Port au Prince, Punta Cana, Reunion Island, Santo Domingo, Saint Martin

. Pacific:   Noumea: 2 bags each weighing up to 23 kg (used to be 30 kg, i.e. an increase of 16 kg) 

                  Papeete: allowance already applicable

. Ecuador: Guayaquil and Quito: allowance already applicable                                                      

. For travel between the US and Canada and South Africa (Johannesburg, Cape Town), Egypt (Cairo), United Arab Emirate (Dubai, Abu Dhabi), India (Bombay, Delhi, Bangalore), Israel (Tel Aviv), Jordan (Amman):   Free transport of 2 bags each weighing up to 23 kg

. On departure from Brazil: Free transport of 2 bags each weighing up to 32 kg. Local regulations apply to all tickets issued in Brazil.

CABIN BAGGAGE (no change)

Each passenger can take one piece of cabin baggage free of charge (55 X 35 X 25), and a 2nd depending on their class of transport (smaller bag) plus an accessory (handbag, attaché case, laptop, camera).
 
Long-haul Cabin baggage Total weight including accessories
Voyageur / Economy 1 piece total weight 12kg
Premium Voyageur 2 piece total weight 18kg
Affaires / Business 2 piece total weight 18kg
La Première 2 piece total weight 18kg

AND FINALLY ...

Code-share flights: The baggage allowance indicated on the ticket or itinerary receipt applies.

Infants: Infants under the age of 2 benefit from a 10kg baggage allowance, free transport of a stroller and a cabin bag.

Reduced mobility passengers: free transport of their equipment and an additional bag

Animals: only cats and dogs are accepted in the cabin or the hold. The transport of animals is not included in the baggage allowance and a set tax is applied.

Golf equipment: one piece of equipment per person is carried free of charge in addition to the set allowance (maxi weight 23 kg) on flights operated by Air France and KLM only.

Other equipment: (diving equipment, skis etc.) is considered as normal baggage and is thus included in the set allowance (except for surfboards measuring more than 107 cm).

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