Refunds
If you bought your ticket online at www.airfrance.co.za, over the phone on 0861 340 340 or from a travel agency.
If you bought your ticket online at www.airfrance.co.za
Call Air France on 0861 340 340 / 010 205 0100. Our operators will guide you through the steps to follow.
If you bought your ticket over the phone on 0861 340 340
Call Air France on 0861 340 340 / 010 205 0100. Our operators will guide you through the steps to follow.
Tickets purchased from an Air France agency
Tickets purchased in South Africa can only be refunded in South Africa. For any ticket purchased overseas, please refer to the issuing office.
Tickets purchased from an Air France agency
Tickets purchased in South Africa can only be refunded in South Africa. For any ticket purchased overseas, please refer to the issuing office.
If you bought your ticket from a travel agency
Request a refund from your travel agent directly.
In all cases
Cancel your flight reservation before departure by contacting the call centre on 0861 340 340 or 011 523 8001.
Remember to attach your original issued ticket to your request (unless it is an electronic ticket) along with any supporting documents needed.
All refunds must be referred to the original issuing office.
Remember to attach your original issued ticket to your request (unless it is an electronic ticket) along with any supporting documents needed.
All refunds must be referred to the original issuing office.